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Fingerprint sensor and Windows 10

JohnSharp

2019-09-14 03:07:20

I've got a computer with a built in fingerprint sensor. A recent update to Windows has caused the driver to stop. I'm not getting a straight answer from Microsoft or Eve (the makers of the computer).

The driver is reporting "Windows has stopped this device because it has reported problems. (Code 43)" and there's nothing I can find anywhere to help.

Does anyone have any ideas?

Cheers

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1 Answers

Goodix Administrator

2019-09-25 16:46:29

  Hi,  you can ask your chip provider directly for the corresponding reference and software.  Thanks.   

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