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Goodix Fingerprint not shown in device manager or in lsusb

gia****com

2021-08-13 03:19:53

Hello. I'm having trouble with my Lenovo 14ALC05 82HU000VIX. The fingerprint sensor (27c6:55b4 or 27c6:5584) is not detected by the entire system, neither into hidden devices in device manager, neither with lsusb on linux. The problem appeared when i've updated BIOS to GJCN22WW. It gave back error 45 in device manager, after installing the driver the device disappeared totally. I can't find any solution, please help, thanks in advance. Any reply will be appreciated.

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1 Answers

Goodix Administrator

2021-08-18 16:30:50

  Hi,it is very sorry that this community does't provide Fingerprint support,we suggest you contact the vendor of your device to get support.  Thank you.     

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