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Code 45, re-connect goodix hardware to computer

eva****com

2020-05-06 21:50

Using a Lenovo S740 ideapad for a few months and suddenly my fingerprint scanner no longer worked. I found it under hidden devices and updated driver, unisntalled, re-installed, removed windows update, did a system restore point, did about 10 other things including the scannow check and it still shows the goodix code 45 re-connect to computer code....everything is updated and latest updated got removed...cannot access Windows Hello Sign-in for fingerprint scanner...any suggestions for a low-tech user? thanks

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Goodix Administrator

Community Administrator
2020-05-11 09:55

Hi , here is the Fingerprint Driver for Windows 10 (64-bit) - Yoga S740-15IRH from Lenovo official website. Please download and install it again.

https://support.lenovo.com/us/en/downloads/DS541736

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